Signage Crafting – Terms of Service & General Conditions of Sale

Effective Date: July 2026

Website: signagecrafting.com

This website is owned and operated by Signage Crafting. Throughout the Site, the terms "we," "us," and "our" refer exclusively to Signage Crafting. We provide this website, including all information, tools, and custom manufacturing services available herein, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site, placing an order, approving a proof, or purchasing products from us, you engage in our "Service" and agree to be legally bound by the following Terms of Service ("Terms"). These Terms apply to all users of the Site without limitation. We kindly ask that you read them carefully before accessing or using our services.

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence.

• Lawful Use: We ask that you do not use our premium signage products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including but not limited to copyright and intellectual property laws.
• Security: You must not transmit any worms, viruses, or any code of a destructive nature to the Site.
• Right of Refusal: We reserve the right to respectfully refuse service to anyone for any reason at any time.
• Data Transmission: You acknowledge that your content (excluding credit card information) may be transferred unencrypted across various networks. Please be assured that credit card information is always securely encrypted during network transfers.

Ownership & Authority

You are solely responsible for all content, images, trademarks, logos, and graphic layouts submitted for custom sign manufacturing. By placing an order, you guarantee that:

• You hold all necessary copyrights, trademarks, licenses, and legal permissions to reproduce the submitted materials.
• Your product designs do not infringe upon any third-party intellectual property, privacy, or proprietary rights.
• You fully authorize Signage Crafting to manufacture products containing these design elements on your behalf.

Design File & Resolution Standards

• Formatting: For the highest quality result, all artwork must be submitted in CMYK color format with a minimum resolution of 300 DPI.

Proof Approval as Final Authorization

To ensure your sign is crafted exactly to your vision, all manufacturing requires written customer approval of the final digital layout proof and job specification sheet.

• Customer Audit Duty: You are responsible for carefully proofreading and verifying all aspects of the proof—including text spelling, business names, dimensions, font choices, mounting hole positions, graphic alignment, and illuminated element placements.
• Liability Release: What is shown on the approved final proof represents exactly what will be built. Signage Crafting is released from liability for design, layout, or typographical errors once the proof is officially approved by you.

Color Reproduction & Finish Accuracy

• Screen vs. Physical Match: Digital screen proofs accurately predict layout and proportion, but not exact physical color or LED illumination intensity. Color reproduction is guaranteed within 90% accuracy due to material substrates and screen calibration variances.
• Handcrafted Variations: Subtle variations in surface texture, micro-finishes, or slight seam alignments are inherent to custom handcrafted manufacturing (e.g., edge polishing, metal cutting, liquid acrylic pouring) and do not constitute manufacturing defects.
• AI-Generated Mockups: Mockups, renderings, and preview images created with AI-assisted design tools are provided for visualization purposes only and will not be 100% identical to the finished sign. The final product may differ in color, brightness, scale, texture, material finish, and fine details. Differences between an AI-generated mockup and the manufactured sign do not constitute manufacturing defects and do not qualify an order for a refund, replacement, or cancellation.

Because every sign is exclusively custom-manufactured to your specific branding and structural specifications, orders understandably cannot be freely canceled once production has commenced. Should you need to request a cancellation, the following tiered fee schedule applies to cover labor and materials already utilized:

Mandatory 48-Hour Delivery Inspection

To ensure any transit issues are swiftly addressed, we require you to inspect all shipping containers and physical products for visible damage or missing parts prior to signing for delivery.

Claims for Transit Damage

If your signage arrives damaged, please file a claim in writing to info@signagecrafting.com within 48 hours of carrier delivery. You must include:

• Clear photographic and video evidence of the damaged component.
• Photos of the inner protective packaging.
• Photos of the exterior shipping box showing the shipping label.

Please note that failure to report transit damage within this 48-hour window results in the product being deemed delivered free of defects and may void replacement obligations.

Production Timelines & Transit Estimates

We strive to meet all estimated production and delivery timelines to ensure your project stays on schedule. However, because our custom signage involves intricate manufacturing processes and relies on third-party logistics, all provided dates are strictly estimates and cannot be guaranteed.

Please note that we are unable to offer financial compensation or issue refunds for transit or production delays, including those caused by supply chain variables, carrier disruptions, customs processing, or weather events. We appreciate your understanding that unexpected delays do not constitute a breach of our service agreement and do not qualify an order for cancellation or reimbursement.

Signage Crafting proudly stands behind the engineering of its products. We provide a 1-year warranty on all custom signs covering manufacturing defects and internal electrical components (LED modules, power supplies, and internal wiring).

• Claims: Please provide video/photo evidence demonstrating the operational fault. Upon verification, we will promptly ship replacement parts not the complete sign.
• Exclusions: This warranty understandably does not cover damage caused by improper third-party installation, physical abuse, unapproved voltage modification, acts of God, or normal external weathering.

• Information Accuracy: While we strive for excellence, we are not responsible if information made available on this Site is not accurate, complete, or current. Any reliance on the material on this Site is at your own risk.
• Service & Price Modifications: Prices for our custom signage products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We shall not be liable to you or to any third-party for any modification, price change, or discontinuance.
• Billing Accuracy: You agree to provide current, complete, and accurate purchase and account information. We reserve the right to respectfully refuse, limit, or cancel any order placed with us.

Indemnification

You agree to defend, indemnify, and hold harmless Signage Crafting, its officers, directors, employees, vendors, and suppliers against all claims, liabilities, losses, damages, costs, and legal fees resulting from your breach of these Terms or any claim that your submitted artwork or trademark infringes upon a third party's proprietary rights.

Limitation of Liability & Consequential Damages

While we are deeply committed to delivering high-quality custom products, Signage Crafting cannot accept liability for indirect, incidental, punitive, or consequential damages. This includes, without limitation, potential loss of business revenue, missed grand opening deadlines, marketing expenses, or invoices from third-party installation contractors.

Our financial responsibility is strictly limited to the manufacturing of the physical product as specified in your approved proof. We respectfully decline any requests for refunds, reimbursements, or additional financial compensation stemming from delivery delays or consequential business impacts. By agreeing to these terms, you acknowledge that Signage Crafting is fully released from liability regarding any third-party expenses or lost profits under all circumstances.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Wyoming, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

For project inquiries, technical assistance, or order status updates, our support team is available 24/7.

• Email: info@signagecrafting.com
• Response Commitment: Written inquiries are logged and addressed promptly by our dedicated support team to ensure you receive the assistance you need.